CONTACT US
Please use the contact form below
We no longer post to Italy, Spain, parts of Russia, Eastern Europe, South America and Asia. Please contact us prior to ordering if you are not in the UK or USA to avoid disappointment.
FAQs
Q How much is shipping?
A All UK/ worldwide shipping costs are included in price shown. Maximum of any product is 5 units.
Q How long will it take for my item to arrive?
A We dispatch on same day or by next working day latest. On average UK takes 1-3 working days, Worldwide 7 - 12 working days (not including weekends and holidays) .
Q How do I order multiple items or quantities?
A If you want to order more than one item, please add to cart or order individually. Up to 5 maximum. They will usually be dispatched in separate packets. Some items may state '1 per customer' so if more than one is ordered, your order will be cancelled and refunded in full.
Q I do not have a paypal account
A Not a problem. You can pay with all major credit/debit cards as a paypal guest.
Q How do I know when my item has been dispatched?
A You will recieve confirmation from Paypal as soon as your item is dispatched. All items are sent by next working day latest.
Q What if there is a problem with my order or I want to return an item?
A We are committed to 100% customer satisfaction. Just contact us within 30 days of receiving your item if you have any issues. You are also fully protected by Paypal.
Q Why do you no longer post to some countries..ie Parts of Russia, Eastern Europe, South America and Asia
A We no longer post to certain countries with high volume of lost or damaged parcels. If in doubt, contact us prior to ordering.
WE RESERVE THE RIGHT TO CANCEL ANY ORDER AND FULLY REFUND WITHIN 48 HOURS OF PAYMENT. THIS IS AN EXTREMELY RARE OCCURRENCE AND COULD OCCUR WITH OUT OF STOCK ITEMS, PURCHASES FROM COUNTRIES WE NO LONGER POST TO, AND/OR ORDERS OF OVER MAXIMUM ALLOWANCE WITHOUT PRIOR ARRANGEMENT. YOU WOULD RECEIVE NOTIFICATION OF ANY CANCELLED ORDERS AND FULL REFUND IS ISSUED WITHIN 48 HOURS.
Please use the contact form below
We no longer post to Italy, Spain, parts of Russia, Eastern Europe, South America and Asia. Please contact us prior to ordering if you are not in the UK or USA to avoid disappointment.
FAQs
Q How much is shipping?
A All UK/ worldwide shipping costs are included in price shown. Maximum of any product is 5 units.
Q How long will it take for my item to arrive?
A We dispatch on same day or by next working day latest. On average UK takes 1-3 working days, Worldwide 7 - 12 working days (not including weekends and holidays) .
Q How do I order multiple items or quantities?
A If you want to order more than one item, please add to cart or order individually. Up to 5 maximum. They will usually be dispatched in separate packets. Some items may state '1 per customer' so if more than one is ordered, your order will be cancelled and refunded in full.
Q I do not have a paypal account
A Not a problem. You can pay with all major credit/debit cards as a paypal guest.
Q How do I know when my item has been dispatched?
A You will recieve confirmation from Paypal as soon as your item is dispatched. All items are sent by next working day latest.
Q What if there is a problem with my order or I want to return an item?
A We are committed to 100% customer satisfaction. Just contact us within 30 days of receiving your item if you have any issues. You are also fully protected by Paypal.
Q Why do you no longer post to some countries..ie Parts of Russia, Eastern Europe, South America and Asia
A We no longer post to certain countries with high volume of lost or damaged parcels. If in doubt, contact us prior to ordering.
WE RESERVE THE RIGHT TO CANCEL ANY ORDER AND FULLY REFUND WITHIN 48 HOURS OF PAYMENT. THIS IS AN EXTREMELY RARE OCCURRENCE AND COULD OCCUR WITH OUT OF STOCK ITEMS, PURCHASES FROM COUNTRIES WE NO LONGER POST TO, AND/OR ORDERS OF OVER MAXIMUM ALLOWANCE WITHOUT PRIOR ARRANGEMENT. YOU WOULD RECEIVE NOTIFICATION OF ANY CANCELLED ORDERS AND FULL REFUND IS ISSUED WITHIN 48 HOURS.